Privacy policy

Privacy Policy

This Privacy Policy describes how GoldX (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.shopgoldx.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date and posting the revised policy on the Site.

Personal Information We Collect
We collect personal information from and about you as follows:

1. Information You Provide to Us:

  • Contact details (e.g., name, email address, phone number, shipping/billing address)

  • Account information (e.g., username, password, security questions)

  • Purchase details (e.g., order history, payment method, shipping information)

  • Customer support interactions

2. Information We Collect Automatically:

  • Usage data (e.g., IP address, browser type, device information, activity on the Site)

  • Cookies and tracking technologies

3. Information from Third Parties:

  • Payment processors

  • Marketing and analytics providers (e.g., Shopify, Google)

How We Use Your Information

  • To fulfill orders and process transactions

  • To communicate with you and provide customer support

  • For marketing and advertising purposes

  • To maintain and improve our Services

  • For fraud prevention, security, and legal compliance

Cookies and Tracking
We use cookies and similar technologies to enhance your experience. Learn more about Shopify cookies here. You can manage cookies through your browser settings, though disabling them may affect functionality.

Disclosure of Personal Information
We may disclose your information to:

  • Service providers (e.g., Shopify, shipping carriers, IT support)

  • Marketing and analytics partners

  • Legal or regulatory authorities when required

  • Affiliates or in the case of a business transfer (e.g., sale or merger)

We do not sell or share your personal information for cross-context behavioral advertising.

Third-Party Sites and Services
We are not responsible for the privacy practices of third-party websites linked through our Site. Please review their privacy policies before providing personal information.

Children’s Privacy
Our Services are not directed at children under 16. We do not knowingly collect data from children.

Security and Data Retention
We take reasonable measures to protect your data, but no system is 100% secure. We retain data as necessary to fulfill the purposes outlined in this Policy or as required by law.

Your Privacy Rights
Depending on your location, you may have the right to:

  • Access, correct, or delete your data

  • Opt out of marketing emails

  • Withdraw consent

  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us at the email below.

Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

GoldX
Email: goldxhouston@gmail.com
Phone: +1 (832) 896-2637

Last Updated: May 28, 2025